đ Age & Account Guidelines
Is Pungu TV strictly 18+?
Yes. You must be 18 years or older to use Pungu TV. Underage users are immediately banned.
Is Pungu TV free?
Yes, Pungu TV is 100% free with no coins, subscriptions, or paywalls.
đĨ Video & Audio Troubleshooting
Why isn't my camera or microphone working?
Make sure your browser (Chrome, Safari, Firefox) has permission to access your camera and microphone. Ensure no other application (Zoom, Teams, Skype) is currently using your webcam.
Why is the video feed black or lagging?
Check your internet connection. Pungu TV connects peer-to-peer; a stable Wi-Fi or 4G/5G connection delivers the best video quality.
đĄī¸ Safety, Matching & Reporting
How do I match with people who share my hobbies?
Select interest tags (e.g. Gaming, Music, Tech, Anime, Movies) before clicking Start to prioritize matching with users who picked the same tags.
How do I report someone who violates rules?
Click the red Report (đŠ) button on the video screen during a call to instantly flag the user and trigger an automated moderation review.